Yesterday I posted a note on data extraction and management on the UK Hoverflies Facebook page. It was needed because I have reached a tipping point where I cannot keep on top of incoming data on my own. The problem has been exacerbated because Facebook seems to have developed a major glitch in which it fails to provide alerts to about 70% of posts and at times to all posts. That now means that the only way I can be sure of engaging with all posts is to constantly scroll through the page. Inevitably posts get missed.
There are two aspects to my missing posts. Firstly some
people will find that their effort to engage goes unrewarded and they may get
disillusioned. On the other hand, the scheme may miss out on records. Both
situations are unsatisfactory, but I think the former is the most important -
the point about a page linked to a scheme is that it is the outward face of the
scheme and our main way of engaging, mentoring and encouraging. If we don't
engage properly then we may lose that person who might ultimately go on to be a
major recorder or better still a potential replacement for me or other members
of the HRS team.
The ensuing engagement to my post was encouraging because
there were a number of participants who were willing to look at ways of
beta-testing a partial solution to the problem. My next job is to deliver that
solution and I am hugely pleased to have recruited Geoff Wilkinson to help with
this essential project.
Some other interesting points emerged that I think all of
the recording community needs to think about. There is a strong body of opinion
that favours the use of iRecord. I have no objection to this way of recording
but, as I have written previously, it does have drawbacks.
The most striking drawback was drawn to my attention by
somebody who e-mailed me rather than posting on the thread. In their comments (partially
redacted to maintain anonymity) they said:
'I do put the very occasional photo up on BWARS and Diptera
FB pages for an ID or confirmation (maybe 20 in total this year). There are
times when you get a response but there are also times when you might get a few
likes but no actual response at all. On the Diptera page' ...., 'responses, if
they come, are often one or two word replies such as "Yes",
"Calliphora", "Muscid" with little effort to explain why it
may be hard to go further or what to look for'. 'My last post on Diptera was
typical. I just wanted confirmation of' [a species] which I thought was a fly
of interest.' The 'reply was "confirmed! Please iRecord". The reply
didn't need any more than and I did put it on IRecord where it still awaits
confirmation.' In a broader context it highlighted the general lack of verification, with large numbers of records in
popular groups (moths and butterflies) going unverified. My correspondent went on to say 'One of the better schemes on iRecord is the ladybird scheme. They can take a few days to verify but you always get a nice email from them thanking you for your contribution.' It is a reminder to me - somehow I must look to follow their example.
Taking note of feedback
This feedback is really helpful because it reminds me why
people engage on Facebook and also what they expect from iRecord.
One word answers on Facebook are not what is wanted - people
want to know why a photo has been identified to that level. I have had similar
complaints levelled at some of my responses on UK Hoverflies, so I am as guilty
as anybody! We do need to engage and to explain why we have come to a
particular conclusion. Unfortunately, that takes time, and there we hit the nub
of the problem for biological recording: there are relatively few specialists
who are prepared to engage, and those that do are stretched to the limits of
their capacity. We must be grateful for the efforts of a relatively small minority
and in that respect I must thank the team at UK Hoverflies: Ian, Joan and Judy,
without whom the page would have collapsed a long while ago. I simply could not
have managed on my own.
So, what is expected of iRecord? Well, the obvious thing is
that people expect their records to be made use of and for them to be verified.
If this does not happen, then the majority of potential recorders will probably
be lost. I am very guilty in this respect with about 6,000 records awaiting
verification. This is one of my jobs scheduled for the winter when (hopefully)
I have a bit more time to deal with other administrative issues. Schemes that
ask for recorders to place their records on iRecord really do need to verify
data on a regular basis.
Why use Facebook then? Well, as I have previously noted, a very substantial proportion of Facebook group members are first and foremost photographers who want a name for their photos. Biological recording probably does not figure at first and it is only because the UK Hoverflies Group focuses on the recording aspect that this has become embedded. I dare say some contributors lose interest because of the call for data, but I think we have to be realistic - we cannot please everybody! UK Hoverflies fits a very specific need and works because it meets the needs of the people that participate. Other pages must also meet contributor expectations but will be selective towards those who are happy with their approach.
Why use Facebook then? Well, as I have previously noted, a very substantial proportion of Facebook group members are first and foremost photographers who want a name for their photos. Biological recording probably does not figure at first and it is only because the UK Hoverflies Group focuses on the recording aspect that this has become embedded. I dare say some contributors lose interest because of the call for data, but I think we have to be realistic - we cannot please everybody! UK Hoverflies fits a very specific need and works because it meets the needs of the people that participate. Other pages must also meet contributor expectations but will be selective towards those who are happy with their approach.
Interactive engagement
The problem for all recording schemes is that they developed
at a time when people used pen and paper, submitted record cards and if they
were lucky got a brief letter of thanks in reply. Again I am as guilty as
anyone for weaknesses in the response system. In this respect the internet is a
great benefit as data submitted as a list by e-mail can be responded to quickly
and easily!
BUT, we need to do a lot more. It is all very well
submitting data, but what happens to it? Do all recorders get feedback? I fear
that there are lots of recording schemes that are effectively moribund because
they give no feedback. A few stalwarts do continue to engage, but if there is
no evidence of activity, contributions wane. We saw this with the HRS after the
publication of the first atlas; incoming data crashed as we ceased to engage,
and it really only started to rise when we awoke from our slumber and started
to work to produce a revised atlas.
The message is stark - it is all very well Government, NGOs
and Agencies pushing for more biological recording, but the infrastructure
needs to be there to meet the expectations of contributors. That is becoming a
full-time job but of course is one where there is an increasing belief that
data collection can be centralised without a two-way flow of information.
Somehow this must change, but do we have the capacity?
Interesting post. My teenage interest in insects was certainly encouraged by timely and positive responses to submitted records (and specimens) from knowledgeable people in the Essex Field Club. My identifications were not always correct and I valued the time they took to correct me and but also in providing an explanation. I experienced less than positive responses for other some taxonomic groups and I’m sorry to say my contributions were infrequent as a result! Of course, not every county has such an active natural history society. If I were starting out now, in my part of Scotland for instance, the Facebook group would likely have fulfilled much of that role. So I believe the group and particularly the high level of engagement within it will go some way to developing future recorders and organisers.
ReplyDeleteI record wildlife for my own pleasure but to know it is appreciated and, more importantly, used to further knowledge/conservation aims gives added value and impetus. For those recording scheme organisers who give such feedback (i.e. acknowledge receipt of records and/or demonstrate how records are used) I admit I’m more malleable to changing my methods and investing a bit more time in the process to make their lives easier! I even started using iRecord for some taxa despite my own preference for spreadsheets... It will be interesting to see what new recording formats could be developed to make data extraction more efficient. I’m sure the goodwill generated from the personable approach to the FB community will be invaluable in this respect.
Best wishes,
Geoff
Thanks Geoff and welcome to the team (I too prefer spreadsheets!
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